Active Communications Corporation ("activecom.net") has defined several account types for you to choose from. They are all designed to provide you ("the user") with levels of service that will support your needs. All of these account types can be found on the activecom.net home page (http://www.activecom.net) under Products and Service section. The following section gives definitions for some of these account type and terminology.

Unlimited Access

Unlimited Access refers to the ability to "Access" or "Dial-Up" your Internet Service Provider ("ISP") and get connected to the Internet. It does not refer to the amount of time you can be on-line or the amount of data you can access. This is the accepted definition in use by all ISPs. This account provides you 24 hours a day, 7 days a week, "access" to the Internet and is designed for those who use the Internet between 20 and 240 hours per month. There are other accounts designed for those above or below these levels. Keeping your computer connected to the Internet while you are not actively using it is not condoned by activecom.net. There are many programs available to establish this "fake" connection, use of any of these programs may violate your account definition and can result in account suspension or termination.

Unlimited Use

Unlimited Use refers to having your computer being connected to the Internet 24 hours a day, 365 days a year. This type of account is usually referred to as "Dedicated Service" or "Dedicated Line". This account is designed for heavy users who need immediate and continued access to the Internet. These users pay a special price to have this "Unlimited Use" and in turn have dedicated modems and connections to the Internet.

Network Impediment

Engaging in any activity which adversely affects the stability or performance of activecom.net’s network resources or Internet services is unfair to the other clients who expect the same resources to be at their disposal.

Excessive Bandwidth Use

Bandwidth refers to the amount of data that can be transmitted in a fixed amount of time. For digital devices, such as computers/modems, bandwidth is usually expressed in bits or bytes per second (bps). Use of resources (i.e., disk space, bandwidth) in excess of the allotment by activecom.net for a specific account is not permitted. Disk space refers to resources set aside on the hard drive for web space, e-mail accounts, and ftp data. In the event that the excess is determined, the client will be notified first by e-mail. If the excess continues for more than 24 hours after the notification the owner may be contacted by phone and requested to upgrade the service level of the account or to modify the usage pattern. If the excessive use of bandwidth or disk space is found to adversely affect activecom.net’s ability to provide Internet service to other clients then immediate action shall be taken.